Booster Box Privacy Policy
This Privacy Policy sets out how Booster Box uses and protects any information that you give to us when you use our services.
Booster Box is committed to ensuring that your privacy is protected. Should we ask you to provide certain information, by which you can be identified when using our services, then you can be assured that it will only be used in accordance with this Privacy Policy.
Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your information.
When we collect information from you
We may collect information from you if you enquire about our services, and/or use any of our services and/or you are a client of Booster Box and have an account with our company or when you otherwise correspond with us.
We may also collect information from you when you use and/or register on our website, subscribe to our newsletter, fill out a form, use live chat and/or open a support ticket.
If you believe that any information we are holding is incorrect or incomplete, please email [email protected] or write to us at the address displayed on our website. We will correct any information found to be incorrect.
Why we collect this information
We collect this information to ensure that we can contact you to discuss your requirements and liaise with you and/or a third party in relation to the services that we can provide and/or are providing you. To process payments in relation to your account. We may periodically send promotional communications in relation to new products, special offers or other information which we think you may find interesting using the contact details that you have provided.
What we do with the information that we collect.
Manage your account and provide payment processing. All card payment data and bank details are processed by third party payment providers. We understand that these authorities are PCI-DSS regulated. No sensitive information is stored within our internal systems Measure and improve our Services, keep our Services safe, secure and operational Communicate with you and/or an authorised third party in relation to your account To provide other services requested by you as described when we collect the information To prevent, detect, mitigate, and investigate fraud, security breaches or other potentially prohibited or illegal activities Contact you regarding your account, to troubleshoot any problems with your account and/or services, to resolve a dispute, to collect fees and/or monies owed on your account and/or as otherwise necessary to provide services in relation to your account Give authority to other Booster Box companies to have access to your personal information in accordance with the policy. These companies operate with similar privacy policies and are required to protect your personal information at least as strictly as we do When contacting you for such purposes as outlined above, we may contact you via email, telephone, SMS/text messages, postal mail and via mobile push notifications.
Who we share this information with
There may be instances where we need to share your information with third parties. Examples of these third parties are:
Our Accountants – This is to facilitate preparation of accounts in relation to HMRC criteria. This body will have access to information in relation to your account and are registered and regulated by the required authorities
How long we retain your data for
Personal data is stored for no longer than necessary. How long we retain personal information can vary significantly based on context of the Services we provide and on our legal obligations. After it is no longer necessary for us to retain your personal information, we will dispose of it in a secure manner.
How do we protect your information?
Your privacy is of the utmost importance to us. Our Privacy Policy outlines limitations on the use of your contact information. We will not sell or rent your personal information to third parties for their marketing purposes and will only disclose your personal information in accordance with our Privacy Policy and/or with your explicit consent.
We disclose limited personal contact information in response to requests from the Police and other government agencies in relation to criminal investigations, alleged illegal activity or any other activity that may expose us, you or any other Booster Box client to legal liability, in accordance with our Privacy Policy.
We use Cookies on our website
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
What we use cookies for
We use cookies to help us understand your preferences based on previous or current website activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
Opting out
You can request how we contact you and/or amend any contact settings at any time. In the event that you wish to change the way that you wish to be contacted please email [email protected] or write to us at the address displayed on our website.
Changes to this Policy
Booster Box may update this Privacy Policy from time to time. A current Privacy Policy is displayed on our website at www.booster-box.co.uk Should you continue to use our services, you are deemed to be in agreement to any updated Privacy Policy.